Based on our “Customer Service and Satisfaction Pledge,” we make every effort to meet our customers’ expectations and needs.
Our priority is to provide our customers with services that meet their satisfaction, thus establishing our customers' trust in ADTEC Engineering.
For this purpose, we continue to provide technologies and achievements that we have accumulated since the foundation of the company as the best solutions to our customers' needs.
Sales & service
- Every representative at our service locations secures sufficient, competent personnel for customer support.
- In situations when the service personnel encounters a particularly difficult service call, an experienced, resident ADTEC Engineering employee can take over in assisting the customer.
- We also make continual efforts to increase the level of our customer service personnelso that our customers can contact us with confidence.
Service Menu
Twenty-four hour customer support
- Our CS Call Center along with every service location (in Korea, Taiwan, China, ASEAN and others) provide 24 hour continuous customer service.
- Our call center acts as a hub, and each service location quickly responds to customers.
- Each location has a sufficient stock of genuine parts to enable a quick response. In the case of an emergency, each location delivers required parts without delay.
Global network
Japan
Office and Plant |
ADTEC Engineering Co., Ltd Headquarters |
Address |
8F Toranomon 2-chome Tower, 2-3-17 Toranomon, Minato-ku, Tokyo 105-0001, Japan |
TEL・FAX |
・main +81-3-6369-9800/+81-3-6369-9803
・Sales Dept +81-3-6369-9805/+81-3-6369-9803
|
Office and Plant |
ADTEC Engineering Co., Ltd Nagaoka Plant |
Address |
397 Mishimashimbo, Nagaoka, Niigata 940-2311, Japan |
TEL・FAX |
・main +81-258-42-3111/ +81-258-42-3114
・Customer Service Dept. +81-258-42-3108/+81-258-42-3160
・Customer Service Section +81-258-42-3250/+81-258-42-3178
|
Office and Plant |
ADTEC Engineering Co., Ltd Yokohama Technical Center |
Address |
Ginyo Bldg. 4F, 2-9-40 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa 220-0004, Japan |
TEL・FAX |
+81-45-620-5507 / +81-45-620-0682 |
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Korea
Company |
AKC Co., Ltd |
Address |
6, Jangjian-gil, Dongtan-myeon, Hwaseong-si, Gyeonggii-do, 18510 Korea |
TEL・FAX |
+82-31-8015-5099 / +82-31-8015-5395 |
URL・E-Mail |
www.akcco.com
/ akc@akcco.com |
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Taiwan
Company |
LIANDA TAKEWIN INTERNATIONAL CO., LTD. |
Address |
18F.-2,No.266,Sec.1,Wunhua 2nd Rd.,Linkou District,New Taipei City 244, Taiwan(R.O.C.) |
TEL・FAX |
+886-2-2609-6982/ +886-2-2608-5026 |
E-Mail |
carol@takewin.com.tw |
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China
Company |
Takewin Electronics Co.,Ltd. |
Address |
Rm2603, 26F, Tower A, No.2038,Haixiu Road, Bao’an District, Shenzhen, China
|
TEL・FAX |
+86-755-8278-9655,+86-755-8278-9658 |
E-Mail |
pengyh@takewin.com.cn |
Company |
Takewin Electronics Co.,Ltd. Shanghai Branch |
Address |
1-611, No.1277 Zhongshanxi Rd., Zhangning District, Shanghai, China |
TEL・FAX |
+86-21-5276-0306 / +86-21-5276-0556 |
E-Mail |
yaojian@takewin.com.cn |
Company |
Takewin Electronics Co.,Ltd. Suzhou Branch |
Address |
Unit 410, C block, Chuangxin Center, No117, zhujiang Rd.,Xin District, Suzhou City. |
TEL・FAX |
+86-512-6831-1995 / +86-512-6831-1973 |
E-Mail |
yp.lin@takewin.com.tw |
Company |
Takewin Electronics Co.,Ltd. Suzhou Branch(Qinghuadao Office) |
Address |
Rm1804,Jinming International Wealth Center,Liu-pan-shan Rd,Development Zone,Qinghuadao City,Hebei |
TEL |
+86-335-5311911 |
E-Mail |
sun@takewin.com.cn
|
Company |
Takewin Electronics Co.,Ltd. Suzhou Branch(hubei branch) |
Address |
RM8207,NO2,changlong Logistics Park,jinshan Development Zone,huangshicity,hubei P,china |
TEL |
+86-0714-646-3365 |
E-Mail |
plasticwang@takewin.com.tw
|
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Hong Kong
Company |
Takewin International (HK) Limited |
Address |
Unit A5, 22/F, NCB Innovation Centre, No.888 Lai Chi Kok Road, Kowloon, Hong Kong |
TEL・FAX |
+886-2-2609-6982 / +886-2-2608-5026 |
E-Mail |
yp.lin@takewin.com.tw |
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Vietnam(northern region)
Company |
AKC VINA CO., LTD |
Address |
Land lot 275, Le Thanh Tong Street, Vo Cuong Ward, Bac Ninh City, Bac Ninh Province, Vietnam |
TEL・FAX |
+84-2223-858-566 / +84-2223-858-569 |
E-Mail |
akc@akcco.com |
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Thailand
Company |
USHIO ASIA PACIFIC (THAILAND) LTD. |
Address |
Le Concorde Tower, Room 2006 (20F)
202 Ratchadapisek Rd., Huay Khwang, Bangkok 10320 Thailand
|
TEL・FAX |
+66 (0) 2694-1440/ +66 (0) 2694-1770 |
URL・E-Mail |
www.ushioasiapacific.com
/ uspl@ushio.com.sg |
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Singapore
Company |
Adtrax Solutions Pte Ltd |
Address |
81A, Clemenceau Avenue #05-18, UE Square Singapore 239918. |
TEL・FAX |
+65-6830-8450 / 6830-8451/ +65-6830-8337 |
E-Mail |
enquiry@adtrax.com.sg |
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USA
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Product Inquiries
Sales inquiries
For inquiries regarding product demonstration tours, product specifications, or evaluation testing, please contact one of the following:
TEL +81-3-6369-9805 Weekdays 9:00 - 17:40
FAX +81-3-6369-9803
Service inquiries
Should you have any query in use of exposure systems, please contact one of the following:
CS call center
TEL +81-258-42-3108
FAX +81-258-42-3178
DE/EV
TEL +81-258-42-3250
FAX +81-258-42-3178