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Support

コンテンツ2

Based on our “Customer Service and Satisfaction Pledge,” we make every effort to meet our customers’ expectations and needs.

Our priority is to provide our customers with services that meet their satisfaction, thus establishing our customers' trust in ADTEC Engineering.
For this purpose, we continue to provide technologies and achievements that we have accumulated since the foundation of the company as the best solutions to our customers' needs.

Sales & service

販売&サービスの画像

  • Every representative at our service locations secures sufficient, competent personnel for customer support.
  • In situations when the service personnel encounters a particularly difficult service call, an experienced, resident ADTEC Engineering employee can take over in assisting the customer.
  • We also make continual efforts to increase the level of our customer service personnelso that our customers can contact us with confidence.

Service Menu

Twenty-four hour customer support

24時間フルタイムサポートの画像

  • Our CS Call Center along with every service location (in Korea, Taiwan, China, ASEAN and others) provide 24 hour continuous customer service.
  • Our call center acts as a hub, and each service location quickly responds to customers.
  • Each location has a sufficient stock of genuine parts to enable a quick response. In the case of an emergency, each location delivers required parts without delay.

Global network

Japan

Office and Plant ADTEC Engineering Co., Ltd  Headquarters
Address Marunouchi Kitaguchi Bldg. 2F, 1-6-5 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan
TEL・FAX ・main          +81-3-6369-9800/+81-3-6369-9803
・Sales Dept +81-3-6369-9805/+81-3-6369-9803
Office and Plant ADTEC Engineering Co., Ltd  Nagaoka Plant
Address 397 Mishimashimbo, Nagaoka, Niigata, 940-2311, Japan
TEL・FAX ・main                               +81-258-42-3111/ +81-258-42-3114
・Customer Service Dept.    +81-258-42-3108/+81-258-42-3160
・Customer Service Section  +81-258-42-3250/+81-258-42-3178
Office and Plant ADTEC Engineering Co., Ltd  Yokohama Technical Center
Address Ginyo Bldg. 4F, 2-9-40 Kitasaiwai, Nishi-ku, Yokohama 220-0004, Japan
TEL・FAX +81-45-620-5507 / +81-45-620-0682

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Korea

Company AKC Co., Ltd
Address 6, Jangjian-gil, Dongtan-myeon, Hwaseong-si, Gyeonggii-do, 18510 Korea
TEL・FAX +82-31-8015-5099 / +82-31-8015-5395
URL・E-Mail www.akcco.com / akc@akcco.com

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Taiwan

Company LIANDA TAKEWIN INTERNATIONAL CO., LTD.
Address 18F.-2,No.266,Sec.1,Wunhua 2nd Rd.,Linkou District,New Taipei City 244, Taiwan(R.O.C.)
TEL・FAX +886-2-2609-6982/ +886-2-2608-5026
E-Mail carol@takewin.com.tw

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China

Company Takewin Electronics Co.,Ltd.
Address Rm2110, Landmark 4028 Jintian Rd. Futian District, Shenzhen, China
TEL・FAX +86-755-8278-9658 / +86-755-8278-9659
E-Mail pengyh@takewin.com.cn
Company Takewin Electronics Co.,Ltd. Shanghai Branch
Address 1-611, No.1277 Zhongshanxi Rd., Zhangning District, Shanghai, China
TEL・FAX +86-21-5276-0306 / +86-21-5276-0556
E-Mail yaojian@takewin.com.cn
Company Takewin Electronics Co.,Ltd. Suzhou Branch
Address Unit 410, C block, Chuangxin Center, No117, zhujiang Rd.,Xin District, Suzhou City.
TEL・FAX +86-512-6831-1995 / +86-512-6831-1973
E-Mail zhangw@takewin.com.cn

Company Takewin Electronics Co.,Ltd. Suzhou Branch(Qinghuadao Office)
Address Rm1804,Jinming International Wealth Center,Liu-pan-shan Rd,Development Zone,Qinghuadao City,Hebei
TEL +86-335-5311911
E-Mail sun@takewin.com.cn
Company Takewin Electronics Co.,Ltd. Suzhou Branch(hubei branch)
Address RM8207,NO2,changlong Logistics Park,jinshan Development Zone,huangshicity,hubei P,china
TEL +86-0714-646-3365
E-Mail plasticwang@takewin.com.tw

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Hong Kong

Company Takewin International (HK) Limited
Address Rooms 1610-11, C C Wu Building, 302-8 Hennessy Road, Wanchai, Hong Kong
TEL・FAX +886-2-2609-6982 / +886-2-2608-5026
E-Mail yp.lin@takewin.com.tw

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Vietnam(northern region)

Company AKC VINA CO., LTD
Address Land lot 275, Le Thanh Tong Street, Vo Cuong Ward, Bac Ninh City, Bac Ninh Province, Vietnam
TEL・FAX +84-2223-858-566 / +84-2223-858-569
E-Mail akc@akcco.com

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Thailand

Company USHIO ASIA PACIFIC (THAILAND) LTD.
Address Le Concorde Tower, Room 2006 (20F)
202 Ratchadapisek Rd., Huay Khwang, Bangkok 10320 Thailand
TEL・FAX +66 (0) 2694-1440/ +66 (0) 2694-1770
URL・E-Mail www.ushioasiapacific.com / uspl@ushio.com.sg

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Singapore

Company USHIO ASIA PACIFIC PTE LTD
Address 28 Genting Lane #05-05 Platinum 28 Singapore 349585
TEL・FAX +65-6274-5311/ +65-6274-5300
URL・E-Mail www.ushioasiapacific.com / uspl@ushio.com.sg
Company Adtrax Solutions Pte Ltd
Address 81A, Clemenceau Avenue #05-18, UE Square Singapore 239918.
TEL・FAX +65-6830-8450 / 6830-8451/ +65-6830-8337
E-Mail enquiry@adtrax.com.sg

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USA

Company Via Mechanics (USA), Inc.
Address 150C Charcot Avenue
TEL・FAX +1 408-392-9650/ +1 408-392-9655
E-Mail info@viamechanics-usa.com

Company USHIO AMERICA, INC.
Address 5440 Cerritos Ave, Cypress, CA 90630 U.S.A
TEL・FAX +1 714-229-3189 / +1 714-229-7165
URL・E-Mail http://www.ushio.com / customerservice@ushio.com

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Product Inquiries

Sales inquiries

For inquiries regarding product demonstration tours, product specifications, or evaluation testing, please contact one of the following:

TEL +81-3-6369-9805 Weekdays 9:00 - 17:40
FAX +81-3-6369-9803

Service inquiries

Should you have any query in use of exposure systems, please contact one of the following:

CS call center
TEL +81-258-42-3108
FAX +81-258-42-3178

DE/EV
TEL +81-258-42-3250
FAX +81-258-42-3178